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First Responder ALS Agreement <br />Page 5 <br />Rev. 01/12/00 <br /> 5.2.4 Other circumstances require contractor to submit details in writing to the Contract <br /> Administrator or his/her designee for consideration. <br /> <br />5.3 Exception Request Procedure - CONTRACTOR must file a response time exemption with the <br /> quarterly report. Such requests must include all of the following information: <br /> <br /> 5.3.1 a detailed description of the circumstances causing the response delay <br /> 5.3.2 date and time of the occurrence <br /> 5.3.3 dispatch agency name <br /> 5.3.4 FRALS unit number <br /> 5.3.5 originating location of responding FRALS unit <br /> <br />5.4 Cooperation - CONTRACTOR'S FRALS personnel shall cooperate fully with transporting <br /> ambulance personnel to facilitate the timely and effective transfer of patient care at the scene; <br /> according to Alameda County EMS policy. <br /> <br />5.5 FRALS Units - CONTRACTOR agrees that to qualify a response unit as a FRALS Unit in order <br /> to receive revenue under the terms of this agreement the unit must be staffed 24 hrs/day, 7 <br /> days~week. <br /> <br />6.1 <br /> <br />6.2 <br /> <br />6.3 <br /> <br />6.4 <br /> <br />Section 6. <br /> <br />ADDITIONAL SERVICE PROVISION <br /> <br />CONTRACTOR to the best of its ability shall respond to any medical disaster, declared or <br />undeclared, within Alameda County or adjacent counties when directed by the Alameda County <br />Fire Mutual Aid Coordinator. <br /> <br />CONTRACTOR agrees that the performance of work and services pursuant to this Agreement <br />shall conform to high professional standards and shall comply with all applicable provisions of the <br />Alameda County EMS Policy Manual. <br /> <br />CONTRACTOR shall provide a representative, available to respond at all times within <br />CONTRACTOR'S Primary Service Area, and authorized to act on behalf of CONTRACTOR in ail <br />operational matters. <br /> <br />CONTRACTOR shall have an EMS coordinator who holds a valid State of California paramedic <br />license or equivalent as determined by the local EMS agency. <br /> <br />7.1 <br /> <br />Section 7. <br /> <br />QUALITY IMPROVEMENT <br /> <br />CONTRACTOR shall either have on staff or contract with a Quality Improvement coordinator who <br />holds either a valid State of California Registered Nurse (RN) license or a valid State of <br />California Medical Doctor (MD) license. This Quality Improvement coordinator is responsible for <br />evaluating on an ongoing basis CONTRACTOR'S Medical Quality Assurance Program for <br />COUNTY-contracted services. <br /> <br /> <br />