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fo <br /> <br />This will include filters on the public workstations identical to <br />their use on public workstations in the County branch libraries, <br />with the exception that, at the City's request, a choice for the <br />user of filtered or unfiltered access may be provided on <br />workstations in the children's area of the Pleasanton Library. <br />It is expected that installation of filters and options to use them <br />will occur no later than September 30, 1999. <br /> <br />Access to licensed databases (lAC products) <br /> <br />The City will be billed by the Bay Area Library and Information <br />System (BALLS) for its share of the license fees for BALlS-contracted <br />lAC databases, which can be accessed through the County's III <br />system. The County will include in the cost of this contract a charge <br />for the City to have access to other licensed databases available to <br />the City through the III system but which are not provided by the <br />BALLS contract with lAC. <br /> <br />Use of the County Library's website and homepage or a link from a <br />homepage/website developed by the City to the County Library's <br />website and/or web based catalog of library holdings <br /> <br />Service for software-related and/or connectivity-related <br />troubleshooting and problem resolution on an equal basis with <br />County branch libraries <br /> <br />Consultation and planning <br /> <br />During the transition period prior to July 1, 1999, the County <br />will provide consultation and planning services to City staff <br />adequate to enable this contract to be implemented for full <br />service effective July 1, 1999. <br /> <br />o <br /> <br />During fiscal year 1999-2000, the County will provide <br />consultation and planning services to the City as r, ccded to <br />maintain these library automation services. <br /> <br />Training <br /> <br />The County will provide overview orientation to the III system <br />for the City's Library management staff. The overview <br />orientation will be provided for the circulation functions and for <br />the database maintenance functions to a maximum of four City <br />staff including the Library Director and three other City staff <br />designated by the Library Director. <br /> <br /> <br />