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workstations in the children's area of the Pleasanton Library. <br /> <br />e. Access to licensed databases (lAC products) <br /> <br />The City will be billed by the Bay Aroa Library and Information <br />System (BALLS) for its sharo of the license fees for BALlS-contracted <br />lAC databases, which can be accessed through the County's III <br />system. The County will include in the cost of this contract a charge <br />for the City to have access to other licensed databases available to <br />the City through the III system but which are not provided by the <br />BALLS contract with lAC. <br /> <br />fo <br /> <br />Use of the County Library's website and homepage or a link from a <br />homepage/website developed by the City to the County Library's <br />website and/or web based catalog of library holdings <br /> <br />Service for software-related and/or connectivity-related <br />troubleshooting and problem resolution on an equal basis with <br />County branch libraries <br /> <br />Consultation and planning services as needed to maintain these <br />library automation services. <br /> <br />Training and documentation <br /> <br />The City will contract for any ongoing training which it may <br />need with III, the County's library automation vendor. <br /> <br />The County will provide the City with an up-to-date CD version <br />of IIl's "Online Innopac User Manual." <br /> <br />j. Statistics <br /> <br />The County will provide the City with access to the online <br />management reports, which are a standard function of the III system. <br /> <br />Database Ownership: All Pleasanton patron records with Pleasanton <br />specific bar codes will be owned by the City. <br /> <br />County Library patron records for Pleasanton residents will continue to be <br />owned by the County. These are the patron records created by the County <br />Library with its unique bar code numbers before June 30, 1999 or thereafter <br />at other County Library locations. <br /> <br /> <br />