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City of Pleasanton Article 6. Other Related Services and Standards Franchise Agreement with Pleasanton Garbage Service City of Pleasanton Page 81 June 7, 2022March 8, 2018 A. Customer services and billing; 2840 B. Weight and volume of each material type Collected separately (e.g., Solid Waste, Recyclable 2841 Materials, Organic Materials, C&D, Bulky Items, E-Waste, Used Motor Oil and Filters, etc.). Where 2842 possible, information is to be separated among Cart Service, Bin Service and Drop Box Service 2843 and/or Customer type (e.g., Single-Family, Multi-Family, Commercial, and Drop Box); 2844 C. Routes; 2845 D. Facilities, equipment and personnel used; 2846 E. Facilities and equipment operations, maintenance and repair; 2847 F. Disposal and Processing of Solid Waste, Recyclable Materials, Organic Materials, and any other 2848 materials separately Collected; 2849 G. Daily record of the quantities of Solid Waste, Recyclable Materials, and Organic Materials Collected; 2850 and, 2851 H. Records of On-Call Clean–up collections received by Contractor. Such records shall include the date 2852 of such Collection and shall demonstrate that Contractor did not provide more than three (3) clean-2853 up Collections at no charge to any one Customer per year. 2854 Contractor shall maintain records of all Solid Waste, Recyclable Materials, and Organic Materials Collected 2855 in the City for the period of this Agreement plus five (5) years after its expiration or earlier termination. 2856 Records shall be in chronological and organized form and readily and easily interpreted. In the event City 2857 requests, Contractor shall provide all records of all Solid Waste, Recyclable Materials, and Organic 2858 Materials requested to City within thirty (30) calendar days of discontinuing service. 2859 6.2.4 Recyclables and Organic Materials Collection Service Records 2860 Records shall be maintained for Contractor that relate to: 2861 A. Recyclable Materials, and Organic Materials Collection participation especially as related to 2862 determining participation and set-out rates and implementing programs to increase existing 2863 participation and to expand Diversion (names, addresses, contacts made, etc.); Mandatory 2864 Recyclable Materials and Organic Materials Collection service especially as related to determining 2865 participation and set-out rates, complying with mandatory service requirements of SB 1383, and 2866 implementing programs to increase existing participation and to expand Diversion including, but 2867 not limited to, Customer names and addresses and contacts made; 2868 B. Recyclable Materials and Organic Materials sales value; 2869 C. Weight of material recovered by type and weight of Residue Disposed; and, 2870 D. End use and markets for recovered materials. 2871