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3.12 <br /> <br />3.13 <br /> <br />3.14 <br /> <br />3.15 <br /> <br />3.16 <br /> <br />3.17 <br /> <br />3.18 <br /> <br />3.19 <br /> <br />3.20 <br /> <br />3.21 <br /> <br />3.22 <br /> <br />3.23 <br /> <br />3.24 <br /> <br />3.25 <br /> <br />3.26 <br /> <br />3.27 <br /> <br />First Responder - A fire department vehicle, police vehicle with personnel capable of <br />providing necessary pre-hospital care. <br /> <br />First Responder ALS Unit {FRALS) - A unit staffed and equipped with a minimum of <br />one California State licensed and Alameda County accredited paramedic capable of <br />providing AL5 at ~cene~ of medical emergencies, <br /> <br />Life Threatening Emergency Response (Code 3) - Any emergency that is designated <br />as life threatening in strict accordance with County approved EMD protocols. Code 3 will <br />be counted as an emergency response. <br /> <br />Medical Direction - Direction given ALS personnel by a base hospital. <br /> <br />.Medical Director - Person designated pursuant to Section 1979.204 of the Health and <br />Safety Code to serve as administrative officer in carrying out the duties and powem of the <br />Health Officer. <br /> <br />.Medical Protocol - Any diagnosis-specific or problem-oriented written statement of <br />Standard procedure, or algorithm, promulgated by the Medical Director as the normal <br />standard of prehospital care for the given clinical condition. <br /> <br />Non-Life Threatening Response (Code 2) - Any emergency response that is <br />designated as non-life threatening at call reception by ALCO-CMED personnel or other <br />PSAP authorized by Contract Administrator in strict accordance with County approved <br />EMD dispatch protocols. <br /> <br />Non-Emergency Response (Code 1) - Any request for service that falls outside the <br />established protocols for emergency life threatening and emergency non-life threatening <br />responses. Pre-scheduled transfers for response time purposes shall be considered <br />non-emergency responses. Non-emergency calls may be of private or public origin. <br />Code 1 will not be counted as an emergency response. <br /> <br />On-Scene Time - The time a unit arrives at the location requested. <br /> <br />Paramedic - Personnel as defined in the Health and Safety Code Section 1797.84. <br /> <br />Paramedic Unit - An ambulance unit staffed and equipped to provide Advanced Life <br />Support at the scene of a medical emergency and during transport of a patient(s), and <br />designated as a paramedic unit by the Medical Director. <br /> <br />Public Safety Answering Point {PSAP) - Public safety answering point where 9-1-1 <br />calls are first received <br /> <br />Public Safety Officer - Any person designated as a public safety officer by the law of <br />the State of California. <br /> <br />Physician - Any person duly licensed to practice medicine in the State of California. <br /> <br />Quality Assurance - The sum of all activities undertaken to assure that prehospital <br />emergency medical services maintain the standard of care established for those services, <br />as defined by the County Medical Director <br /> <br />Quality Improvement - The evaluation of prehospital emergency medical services to <br />identify where personnel performance or the system itself can be improved, the <br />implementation of potential improvements, and their re-evaluation and refinement in a <br />continuous cycle. While Quality Assurance traditionally focuses on the detection of <br /> <br />3 <br /> <br /> <br />