ALS FIRST RESPONDER 2004 - Laserfiche WebLink

6.3 6.4 6.5 6.2.1 6.2.2 In case of a multiple-responsible incident (i.e., where more than one FRALS unit is sent to the same incident), 0nly the response time of the first err/ring FRALS un/t shall be counted. The response time requirements shall be suspended during any declared disaster in the County of Alameda, declared state of emergency within a local jurisdiction, or during a declared disaster in a neighboring jurisdiction which has requested assistance from the COUNTY and/or jurisdiction within the County. 6.2.3 Good cause for an exception as determined by the Contract Administrator may include, but is not limited to, substantially incorrect or inaccurate dispatch information. The alleged grounds for exception must have been a substamial factor in producing a particular excess response time, and CONTRACTOR must have acted in good faith. Exemptions must be documented in detail in the quarterly response time data report. 6.2.4 The response time requirement shall be suspended during the time period of mutual aid re-deployment that occurs due to multiple first alarms, or a greater alarm incident where mutual aid is required. Re-deployment is the time period from the time of the request of mutual aid to the arrival of mutual aid units within the jurisdiction. 6.2.5 The response time requirement shall be suspended for incidents on all freeways or imerstate highways within agencies' jurisdictional boundaries; when traffic congestion impedes response; or when unclear or inaccurate dispatch information is given as to scene location. 6.2.6 Other circumstances require contractor to submit details in writing to the Contract Administrator or his/her designee for consideration. Exception Request Procedure - CONTRACTOR must file a response time exemption with the quarterly report. Such requests must include all of the following information: 6.3.1 a detailed description of the circumstances causing the response delay 6.3.2 date and time of the occurrence 6.3.3 dispatch agency name 6.3.4 FRALS unit number 6.3.5 originating location of responding FRALS unit Cooperation - CONTRACTOR'S FRALS personnel shall cooperate fully with transporting ambulance personnel to l~acilitate the timely and effective transfer of patient care at the scene; according to Alameda County EMS policy. FRALS Units - CONTRACTOR agrees that to qualify a response unit as a FRALS Unit in order to receive revenue under the terms of this agreement the unit must be staffed 24 hrs/day, 7 days/week. 6.5.1 EXCEPTION: Service which is reduced greater than 12 hours in a 24 hour time period shall result in a prorata reduction of the total revenue provided to a full- time FRALS unit. Contractor Administrator will be notified via email within 24 hours of such decrease in service. Hard copy to be sent via US Mail. 5