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City of Pleasanton, CA <br />§ 14.04.130 § 14.04.140 <br /> <br /> <br />to protect itself against fraud or abuse. <br />C. In the event of violation of any terms of this chapter (except subsections A and B of this <br />section), the department may disconnect the premises to which such violation relates from <br />the water system after first notifying in writing the person causing, allowing or committing <br />such violation, specifying the violation and, if applicable, the time after which (upon the <br />failure of such person to prevent or rectify the violation) the director will exercise his or her <br />authority to disconnect the premises from the water system; provided, that such time shall <br />not be less than five days after the deposit of such notice in the United States Post Office at <br />Pleasanton, Alameda County, California, addressed to the person to whom notice is given; <br />provided, however, that in the event such violation results in a public hazard or menace, then <br />the director may enter upon the premises without notice and do such things and expend such <br />sums as may be necessary to abate such hazard, and the reasonable value of the things done <br />and the amounts expended in so doing shall be a charge upon the person so in violation. <br />D. Upon failure of any consumer billed or the owner of any premises to pay any water service <br />charge subsequent to delinquency, the following action shall be taken by the city or the <br />director to enforce such payment: <br />1. In each case where any bill for water service remains unpaid after such bill becomes <br />delinquent, and remains unpaid for 60 days thereafter the director shall: (a) disconnect <br />the premises from the water system for nonpayment of water bills; and (b) cause an <br />action at law to be brought on behalf of the city against the person responsible for <br />payment of such bill to recover the amount of such bill and the costs of such action. <br />2. For situations involving significant unpaid amounts which have been delinquent for a <br />long period of time involving accounts where service was requested by the property <br />owner, the director may impose a lien on the property for the unpaid amount plus <br />penalties as provided in California Government Code Section 43008. <br />E. Whenever any premises have been disconnected from the water system for any violation of <br />this chapter, such premises shall not be reconnected to the water system until all delinquent <br />charges have been paid, together with applicable charges as provided in the master fee <br />schedule, and until a security deposit is established pursuant to Section 14.04.075. When any <br />person's premises have been disconnected from the water system under the provisions of this <br />subsection, the director shall inform him or her of the reason for the disconnection and of his <br />or her right of appeal under this chapter. <br />F. Notwithstanding the measures described above, the city manager, in consultation with the <br />director of operation services, is authorized to administratively adopt, and amend as needed, <br />a policy for discontinuance of residential water service for non-payment as required by <br />California Health and Safety Code Section 116900 et seq. (the Water Shutoff Protection Act). <br />The provisions of such administrative policy shall supersede any conflicting provisions of <br />this chapter. <br />(Prior code § 2-16.13; Ord. 2019 § 1, 2011; Ord. 2093 § 1, 2014; Ord. 2192 § 2, 2019; Ord. 2216 <br />§ 2, 2021) <br />§ 14.04.140. Meter tests and adjustment of bills. <br />Page 203 of 893