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DIAMETER SERVICES USA INC.
City of Pleasanton
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DIAMETER SERVICES USA INC.
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Last modified
8/5/2025 3:09:19 PM
Creation date
8/5/2025 3:05:21 PM
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CONTRACTS
Description Type
Professional Services
Contract Type
New
NAME
DIAMETER SERVICES USA INC.
Contract Record Series
704-05
Munis Contract #
2025590
Contract Expiration
6/30/2030
NOTES
CONSULTING SERVICES FOR WATER METER & ADVANCED METERING INFRASTRUCTURE
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City of Pleasanton <br />Consulting Services - AMI Procurement and Program Management <br />3 | P a g e <br /> <br /> <br />1.2.4. Water Meter and Related Components Specifications <br />Approach: Diameter Services will develop the water meter technology specifications for the procurement <br />documents. Importantly, Diameter understands the nuances of water meter technology and meter types, <br />and what is important in building an effective specification. <br />Deliverables/Tasks: Water Meter Specifications – Development, review, edits, final compilation, <br />specification Review Session – Procurement Workshop. <br />1.2.5. Installation Specifications <br />Approach: Creating installation specifications that support the project is crucial to overall success. The <br />leading contributing factor for project failures is due to lack of detail in the specification. Diameter Services <br />will develop the specifications for the installation of the AMI technology and water meters. The <br />components that make up these specifications will include: project management, installation <br />requirements, customer service (call center where required, material specifications (plumbing, meter pit <br />lids, etc.), public outreach, data management, and quality management. Diameter’s subject matter <br />experts that are crafting the installation specifications have deep backgrounds in water meter <br />deployments/projects and provide a firsthand understanding of the components required to ensure <br />success. <br />Deliverables/Tasks: Installation Specifications – Development, review, edits, final compilation; <br />specification Review Session – Procurement Workshop. <br />1.2.6. Water AMI Technology, Network Installation and Service Specifications <br />Approach: Diameter will develop the Water AMI technology and network installation and service <br />specifications for the procurement documents. Diameter’s subject matter experts have experience with <br />hundreds of water specifications across North America. Our understanding of this niche market ensures <br />water focused specifications that reflect the most up to date nuances in the industry. Requirements for the <br />AMI equipment solution will be in accordance with information gathered and elements defined during <br />the Design. The components that will make up these specifications will include radio transmitters, data <br />collection equipment, meter reading software, AMI system integration, MDM software / analytics software. <br />The meter data management (MDM) and potentially analytics software application may be separate from <br />the AMI headend software or be included in the AMI solution offering. As part of its RFP specifications, <br />Diameter will detail the Read Success Rate (RSR) that must be achieved by the success Proponent. <br />Our approach is that vendors must propose the appropriate number of data collection device (or <br />alternatives) to achieve the RSR as an “upset limit” which requires providing comprehensive data <br />collection installation options as part of the RFP. <br />Deliverables/Tasks: Water AMI specifications – Development, review, edits, final compilation; <br />specification Review Session – Procurement Workshop. <br />1.2.7. Submission Evaluation Criteria <br />Approach: Diameter Services will develop an evaluation section for the procurement documents <br />designed to select a solution that clearly supports the City’s priorities and goals. There are different <br />approaches to consider, including: one or two envelope systems, weighting of technical to financial <br />scoring, price scoring formulas, technical and financial considerations, interviews/presentations, and <br />minimum scores and benchmarks. The objective of the evaluation process is to ensure the procurement <br />is conducted in a fair and impartial manner to obtain the best solution for the City. Diameter has <br />EXHIBIT A <br />Docusign Envelope ID: 134A9AB7-298B-4C3D-A5CB-AF281D5118F0
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