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Traffic Signal Maintenance Contract Contract No.______ <br />Scope of Work Page 5 <br /> <br />Assets – Asset inventory, maintenance/repair history and real-time available inventoried <br />replacement parts, current status of reordered equipment and inventory tracking. <br /> <br />Preventative/Emergency Maintenance – A record of all calls, date and time stamp of: moment of <br />receipt, dispatch, contractor arrival and departure. All records shall have <br />description of problem and repair made. All records shall be updated in real time <br />by the contractor via PDA or similar device and made available to City for real- <br />time monitor of call status via the internet. <br /> <br />The Electronic Record Management system shall be fully operational within 60 days of award of <br />contract. The City, at its option, may request minor revisions or changes to the system. These <br />changes will be at no cost to the City. Upon completion of the contract, the City, at its option, may <br />retain possession of the database for future use related to the City’s traffic signal maintenance <br />management inventory. This option shall be at no cost to the City. <br /> <br />If the contractor does not provide the computerized Electronic Record Management system within <br />the first 90 days of this contract, the Contractor shall pay liquidated damages to the City in the <br />amount of $500 per calendar day until the system is fully operational. <br /> <br />Section 3. EMERGENCY SERVICE <br />Throughout the term of this agreement, the Contractor shall provide and maintain emergency service <br />response on a 24-hour, 365-day basis, including all holidays. All personnel for Contractor that may <br />be dispatched shall have continuous communication access through two-way radio, pager, and/or <br />cellular phone. The response time for initial evaluation, safety, and clean-up tasks is one (1) hour. <br />The outside time limit for follow-up action is two (2) hours from notification. In cases of major <br />malfunction and/or damage, the Contractor shall contact the City Traffic Engineering Division to <br />receive further direction. <br /> <br />The Contractor shall respond within one (1) hour after the City has first notified the Contractor's <br />representative of the following events: <br /> <br />(1) Any signal controller malfunction <br />(2) Signal equipment knockdowns <br />(3) Other situations that are potentially hazardous to public safety <br /> <br />The replacement of burned-out lamps need not be on an emergency basis provided that there are two <br />(2) remaining signal phase indications still in operation. Such replacements shall be completed <br />within twenty-four (24) hours. <br /> <br />Contractor shall notify the City Traffic Engineering Division immediately of any change in traffic <br />signal operations. <br /> <br />Emergency calls that require replacement of equipment will not require approval from City before <br />such replacements are commenced. <br />Docusign Envelope ID: 3B82A602-152E-44CD-836A-6603E8712601