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Traffic Signal Maintenance Contract Contract No.______ <br />Scope of Work Page 6 <br /> <br /> <br />Contractor shall maintain a single local telephone number where they can be reached twenty-four <br />(24) hours per day. This telephone number shall be made available to all persons designated by the <br />City. <br /> <br />The Contractor shall be responsible for responding to all emergency calls from persons designated <br />by the City. Unless otherwise identified in this Scope of Work or the Agreement, all calls shall be <br />included in the preventative maintenance flat rate, including all “false calls”. <br /> <br />The City realizes that false calls occasionally occur outside of normal operating hours. The City also <br />realizes that it is necessary to respond to all calls related to traffic signal malfunctions. <br /> <br />The Contractor shall be responsible for responding to ALL CALLS (including potentially false calls) <br />from designated City officials. This service will be included in the monthly preventative <br />maintenance costs. <br /> <br />3.1 Monitoring Emergency Calls <br />Upon completion of emergency work, the Contractor shall call the City Traffic Engineering Division <br />to notify City staff that the emergency work has been completed. <br /> <br />3.2 Liquidated Damages <br />It is understood and agreed that failure on part of the Contractor to respond within one (1) hour, <br />under normal conditions for emergency calls as provided in Section 3.0, will cause the City to suffer <br />an unascertainable amount of damages. Contractor agrees to pay to the City, not as a penalty but as <br />liquidated damages, the amount of $100 per hour that the Contractor is late to arrive. This amount is <br />to be deducted from any payment due or to become due to the Contractor. <br /> <br /> <br />3.3 Non-emergency Service <br />All other non-emergency calls shall be responded to within 24 hours or as mutually agreed upon <br />between the City Traffic Engineering Division and Contractor for each individual service call. <br /> <br />Section 4. SIGNAL UPGRADES AND INSTALLATIONS <br />The Contractor shall, if requested, install, modify and/or upgrade traffic sign als, fiber or traffic <br />safety devices. All additional work shall be performed to the satisfaction of the City Traffic <br />Engineering Division. <br /> <br />No additional work shall be commenced or undertaken by Contractor without written approval by <br />the City Traffic Engineering Division. Additional work shall be performed in accordance with the <br />most current version of the California Manual of Uniform Traffic Control Devices, State of <br />California Department of Transportation Standard Plans and Standard Specifications, and the City of <br />Pleasanton Community Development Standard Specifications and Details. This work shall be <br />performed within the time limit established by the City Traffic Engineering Division and at the <br />mutually agreed upon price. <br />Docusign Envelope ID: 3B82A602-152E-44CD-836A-6603E8712601