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City of Pleasanton <br />Emergency Operations Plan <br /> 19 June 2025 <br />4.2.1 DOC Activation <br />A Department Operations Center (DOC) may activate at the discretion of a senior City Fire, Police, or Public <br />Works official based upon current or impending conditions that may substantially alter normal operations <br />for a temporary period. DOCs may also activate in support of EOC and field operations during a disaster. <br />A DOC is managed by a senior department official and primarily supports field operations in operations, <br />logistics, and planning. <br />4.2.2 EOC Activation Authority <br />The following municipal positions have the authority to activate the City’s EOC: <br />• City Manager <br />• Police Chief or designee <br />• Fire Chief or designee <br />• Assistant or Deputy City Manager <br />• Emergency Services Manager <br />EOC activation may occur based upon escalating incidents or in anticipation of an incident or event. <br />Activation of multiple DOCs may warrant the activation of the EOC. DOC Commanders should be <br />communicating with respective department heads of current and projected situation status. <br />As conditions warrant, the City Manager will communicate appropriate information to the City Council <br />about escalating or anticipated incidents or events which may have a significant impact on Pleasanton <br />and what efforts are being made to address the situation. <br />4.2.3 EOC Activation Levels <br />When the EOC is activated, the Alameda County OA OES/EOC will be notified. The City is currently using <br />Veoci emergency management software during emergency situations that include EOC activations. <br />EOC activation levels are scalable based on the evolving needs and may include full or partial staffing as <br />required. See table below: <br />Page 223 of 264