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Page 3 of 4 <br />Task 3: Conduct Organizational Assessment (Months 4-8) <br />• Conduct comparable agency survey (4-6 agencies) <br />• High-level assessment of departmental structure, reporting, and staffing for all <br />departments <br />• Process and efficiency evaluation <br />• Assessment of reporting and accountability systems <br />• Address high-priority areas for Development Services, Public Works, and Police <br /> <br />Task 4: Present Draft Findings and Recommendations (Months 8-10) <br />• Mid-Project Review with City leadership to discuss preliminary findings <br />• Additional focused analysis based on City input <br />• Prepare comprehensive Draft Report with recommendations and implementation <br />strategy <br /> <br />Task 5: Prepare and Present Final Report (Months 11-12) <br />• Deliver Final Report and Implementation Action Plan <br />• Present findings to City Council and management team <br /> <br />Citygate Associates will conduct a comprehensive assessment using document review, <br />interviews with the City Council, directors and key personnel, staff focus groups, peer <br />benchmarking, workload analysis, and financial analysis. The assessment will evaluate: <br />• Departmental structure, reporting relationships, and alignment with Council goals <br />• Staffing levels, vacancies, and workload distribution <br />• Process efficiencies and bottlenecks <br />• Technology effectiveness and enhancement opportunities <br />• Performance metrics and accountability systems <br />• Cross-departmental workflows and coordination <br /> <br />Key Deliverables <br />The consultant will provide a comprehensive written report containing detailed analysis of each <br />department, organizational structure recommendations, staffing proposals and resource <br />allocation strategies, process improvement recommendations, technology enhancement <br />opportunities, and cost-benefit analysis of major recommendations. An Implementation Action <br />Plan will accompany the report, featuring prioritized recommendations with clear timelines, a <br />phased implementation approach, resource requirements and budget implications, <br />performance metrics and success indicators, and assignment of responsible parties for each <br />recommendation. Citygate Associates will deliver formal presentations to City Council, provide <br />briefings for the management team, and conduct department leadership sessions. Upon <br />completion, the organizational assessment will provide City Council and staff with a strategic <br />framework for evaluating and improving service delivery to meet current and future community <br />needs. <br />Page 149 of 323