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City of Pleasanton, CA <br />Proposal to Conduct a Citywide Organizational Assessment <br />Section B—Citygate Approach, Scope, and Timelines Page 15 <br />¨ Draft Report. <br />Task 5: Prepare and Present Final Report <br />5.1 Revise Draft, As Necessary. <br />Once we receive feedback on the Draft Report <br />from the City, we will make the necessary <br />changes to finalize the report. <br />5.2 Produce and Present Final Report: <br />Citygate will present the Final Report and <br />Implementation Action Plan to the City to an <br />audience of the City’s choosing. It will identify <br />proposed process improvements, appropriate organizational structures, and recommended <br />steps to implement change. <br />Key Milestones/Deliverables: <br />¨ Final Report. <br />¨ Implementation Action Plan. <br />B.6 LIVERMORE-PLEASANTON FIRE DEPARTMENT (LPFD) ASSESSMENT <br />While the specific scope of services, timeline, and budget can be further customized in conjunction <br />with the City, we propose to conduct an effectiveness and efficiency review of the Livermore- <br />Pleasanton Fire Department assessing staffing, headquarters programs, and overall organizational <br />structure and costs to meet existing needs and published best practices. Not proposed or budgeted <br />are any feasible major changes to the current provision of services within the JPA, nor a Standards <br />of Coverage study. The Citygate Fire Department Project team is illustrated in our Project Team <br />chart at the end of this section and will consist of three fire services specialists and analysis from <br />our finance director and city management consultants supporting each department review. <br />Our Fire Department assessments are typically performed in accordance with guidelines and best <br />practices from the National Fire Protection Association (NFPA), the Insurance Services Office <br />(ISO), relevant federal and state laws and regulations, and other recognized industry best practices. <br />Citygate’s work will be independent, meeting the City’s unique needs, while utilizing nationally <br />recognized guidelines and best practices, federal and state mandates, and our deep understanding <br />of local and regional Bay Area fact patterns and operating practices. <br />“We work with consultants, <br />obviously, all the time, but the <br />work that Citygate did on this <br />report is some of the best I’ve <br />seen in my tenure here.” <br />-Mr. Walt Ekard <br />Former San Diego County CAO <br />Page 194 of 323