PAKPOUR CONSULTING GROUP, INC. (#2026404)

Utilities Capital Improvement Program (CIP) Program Management Services Exhibit A – Scope of Services Exhibit A – Scope of Services A-5 of 16 The CONSULTANT will establish and manage Performance Dashboards, potentially hosted on a Microsoft SharePoint site, which will serve as the internal department status reporting for the Program. The Performance Dashboard will be able to provide information to the Program Team to generate both set-frequency (e.g., month, quarter, annual) reports as well as ad-hoc dynamic reports. The CONSULTANT will provide monthly or ad-hoc program/project performance updates to the City, which will identify highlights, risks, changes, any issues with schedule and budget, and recovery recommendations. The CONSULTANT will establish protocols to manage and administer a regular cycle for update, analysis, and reporting along with ongoing development of project schedules to a standard level of detail to include phases, major activities and milestones, and key deliverables; critical path schedule analysis; and integration of designers’ and contractors’ schedules. The CONSULTANT will establish protocols to promote coordination between program managers, project managers, and City finance staff to ensure information is updated. The CONSULTANT will establish best management practices for project managers to monitor project costs from project initiation through closeout, so that any necessary adjustments can be made. Function 3 – Project Delivery & Engineering/Operations Support Phase 1’s scope of services associated with this function will include delivery of immediate projects that are currently active in design or construction, before Phase 1’s Program Management and Controls Systems are fully developed. For Phase 2, the CONSULTANT’S services associated with this function will operate as defined by the Program Management and Controls Systems developed in Phase 1. Generally, this Project Delivery & Engineering/Operations Support function may include the following: CONSULTANT will provide project managers who will be responsible for efficient delivery of projects by managing consultants, contractors, cost, schedule, quality, risks, and change, and for communication to the Program Management and City. Depending on City staff availability, City staff may take on the role of a project manager. It is the responsibility of the project managers to ensure risk and change are responsibly managed and reported. Project Managers will also provide negotiation support to develop contracts that are acceptable to the City for all engineering, construction, and construction management contracts. Project Managers will work with Program Management and engineering consultants to identify permits, permit requirements, and timeline so that a permitting schedule can be developed for each project. Docusign Envelope ID: FEFC9AF2-1478-4B9F-806B-DF97B62C9BB3