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Utilities Capital Improvement Program (CIP) Program Management Services <br />Exhibit A – Scope of Services <br /> <br />Exhibit A – Scope of Services A-2 of 16 <br /> <br />General descriptions of the five program management functions are described below: <br />Function 1 – Program Administration <br />Generally, this Program Administration function may include the following: <br />The CONSULTANT will provide overall leadership, coordination, and administration to establish <br />and manage the program, systems, and tools to deliver the City’s Utilities Capital Improvement <br />Program. <br />CONSULTANT, under the guidance of the City, will be responsible for day-to-day management of <br />the Program Management Office (PMO) team, including resource management, work <br />assignments, and performance monitoring. The CONSULTANT will be responsible for and facilitate <br />establishment of the PMO, chartering of the PMO team, and the development and usage of a <br />Program Management Plan (PMP) to maintain and monitor the quality of executing management <br />procedures to ensure project consistency with City design standards, Water and Sewer Master <br />Plans, asset management objectives, and ensure alignment with bond requirements and City <br />priorities. The PMP will provide the Program team with the policies, processes, procedures, and <br />standards necessary to implement the Program effectively and consistently. It will describe roles <br />and responsibilities of the integrated Program team, project managers, design consultants, <br />construction management and inspection consultants, contractors, and other stakeholders, and <br />define Program governance strategies. These PMP controls and processes provide a disciplined <br />management approach to analyzing and adjudicating competing operational requirements, <br />communicating a common plan, and enabling overall program schedule flow. The PMP will also <br />provide tools, templates, and documentation to support City staff training and long-term program <br />continuity. <br />The CONSULTANT will be responsible for and manage procurement of professional services and <br />resources, such as design engineering services, construction management and inspection <br />services, and other potential technical services required to deliver the program and support <br />projects. The agreements associated with these professional services will be executed between <br />the City and professional service provider and managed by the CONSULTANT. Program <br />Management staff will rely on CONSULTANT staff resources, supporting the other Functions <br />defined in this exhibit, to support the procurement, selection, and assignment of these <br />professional services to the projects. <br />Docusign Envelope ID: FEFC9AF2-1478-4B9F-806B-DF97B62C9BB3