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PAGE ͮ of ͳ <br />Task  2 – Stakeholder Outreach Assistance  <br />This task includes an allowance for Carollo to aid with stakeholder outreach associated with this project. <br />Stakeholder groups are defined as groups external to the City’s Utilities Division such as other City <br />Departments, City Council, outside agencies, public, etc. Outreach assistance by Carollo may include <br />providing technical support for, attending, and/or leading special stakeholder outreach meetings not already <br />identified in this scope of services. Stakeholder outreach requirements will be further defined during this <br />project as outlined in Task Ͱ. Carollo shall receive written authorization from the City’s Project Manager prior <br />to performing any services related to this task. <br />Phase 1 – High‐Level Assessment of Water  System Program  <br />Task  3 – High‐Level Assessment of Water System Program   <br />Carollo will utilize the EPA’s Effective Utility Management (EUM) guidance document to evaluate the City’s <br />existing water system program practices based on the ͭͬ attributes of effective utility management <br />(grouped to correspond to the City’s program elements shown in Attachment ͭ). The task will include staff <br />interviews to review the EUM guidance tools. Carollo will utilize the EUM manual’s five‐point scoring system <br />to classify the program’s performance relative to the ͭͬ attributes. <br />Carollo will prepare a memo and conduct a workshop with the City to review and validate the findings and <br />develop consensus on the prioritization of focus areas to improve on. This prioritization will serve as the <br />basis for development of the work plan. The memo will be finalized after the workshop based on City input. <br />Task 3 ‐ Deliverables: <br />- Program Assessment Workshop Agenda/Presentation <br />- Program Assessment Summary Memo (Draft and Final) <br />Phase 2 – Develop Work  Plan  <br />Task  4 – Develop Work  Plan  <br />Carollo will develop a work plan to address the deficiencies identified from the high‐level program <br />assessment performed in Phase ͭ. The work plan shall include a schedule that spans a minimum of six years <br />so that it covers the time period of the initial WSMP through the first WSMP Update. The work plan shall be <br />organized by the program elements shown in Attachment ͭ and provide a summary of recommended <br />activities to improve each element. The work plan will make clear which activities will occur as part of this <br />initial WSMP (i.e., this agreement), which activities will occur as part of future WSMP updates, and which <br />activities although guided and referenced by the WSMP will occur through separate planning efforts (e.g., <br />urban water management, water rate study, water connection fee study, etc.). The work plan will <br />recommend timing of these activities for proper integration. <br />As part of the work plan, Carollo will also develop a stakeholder outreach plan that identifies stakeholder <br />groups and describes when and how outreach will be conducted. <br />Carollo will prepare a memo and conduct a workshop with the City to review the work plan. The memo will <br />be finalized after the workshop based on City input. <br />Task 4 ‐ Deliverables: <br />- Work Plan Workshop Agenda/Presentation <br />- Work Plan Memo (Draft and Final) <br />Docusign Envelope ID: 271FE856-C5AE-4E67-BBDD-ED81F3311151