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RFP-2 – Scope of Work <br />RFP# PWD 25.604 City of Pleasanton, CA RFP-2 | Page 20 <br /> <br />2.3.5.1.2 Core & Main Responsibilities. Core & Main shall be responsible for providing the following services <br />to the City of Pleasanton: <br />i. The City of Pleasanton will own the Kamstrup AMI collectors and Kamstrup will own the FCC license <br />spectrum, which will be transferred to the City of Pleasanton post project completion. <br />1. Core & Main is responsible for administration. <br />ii. Core & Main will be responsible for backhaul communication for Kamstrup AMI collectors. <br />1. Core & Main is responsible for administration and payment of 3rd party backhaul fees. <br />iii. Network Design and Architecture <br />1. Gather the City of Pleasanton defined requirements and features for design of network. <br />2. Design network based on the City of Pleasanton asset locations. <br />3. Select sites that provide best coverage. <br />4. Perform preliminary site visits. <br />5. Finalize propagation study based on sites identified. <br />6. Propagation study of records is created and will be used in design per requirements identified. <br />7. Create SOW for Kamstrup AMI Collector installation work. <br />8. Build a schedule and project plan. <br />9. Design and analyze Radio Frequency ("RF") network including backhaul design. <br />iv. RF Field Equipment Installation <br />1. Order and deliver materials (Collectors, cables, antennas, etc.). <br />2. Installation of any towers, pads, etc. as needed. <br />3. Manage third party subcontractors as needed. <br />4. Install RF Field Equipment. <br />5. Perform RF / Noise analysis and resolution as required. <br />6. Certify Kamstrup AMI Collector installation and testing is complete. <br />v. Ongoing Operations Management <br />1. Core & Main will be responsible for the day-to-day operations, management, maintenance, and <br />monitoring of the RF Field Equipment. <br />2. Document network design, physical asset condition, etc. (take and store photos as <br />documentation). <br />3. Core & Main shall monitor the RF Field Equipment to ensure the early identification and <br />resolution of network communications on a 24 x 7 x 365 basis. <br />4. Monitor and manage firmware/software using standard key performance indicators for <br />performance & capacity management (storage, CPU, memory, security, etc.). <br />5. Monitor and respond to system outages, trouble ticket generation, and other alerts regarding <br />the Kamstrup AMI System. <br />6. Perform remote initial triage and troubleshooting of issues. <br />7. Any issues identified by Core & Main that cannot be resolved remotely shall be dispatched for <br />onsite resolution as outlined in 2.3.8 D. <br />8. Mitigate and resolve any potential RF interference that may occur. <br />9. Provide remote collector firmware maintenance, which includes Patches, Updates, and <br />Upgrades for collector software and firmware as outlined in 2.3.8 E. <br />a. Core & Main will participate and support standard change management controls in <br />accordance with the City of Pleasanton change management practices, policies, and <br />procedures. <br />10. Cyber security of RF Field Equipment will be managed, monitored, and maintained by Core & <br />Main or its agent’s security team and experts. <br />Page 228 of 443