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May 26, 2026 Page 4 of 5 <br /> <br /> <br /> <br />vendor's currently used APIs. If at any time the necessary data are unavailable through the included <br />APIs, the solution's functionality will be affected. <br /> <br />4. Deployment Model <br />This implementation of Relay will continue being deployed in Selectron’s Relay Managed Services <br />environment. Relay Managed Services is a hosted application environment, located in Selectron’s <br />hosting facility. Selectron’s hosting facility is a co-located data center featuring keyed entry and <br />individual server locks for security. With a Managed Services solution, Selectron owns all hardware and <br />is responsible for security, ongoing maintenance, and proactive support. <br /> <br />5. Responsibilities <br />5.1. Selectron Technologies, Inc. <br />This section outlines Selectron Technologies’ responsibilities regarding continuation of <br />service and solution functionality. <br /> <br />5.1.1. Continuation of Service <br />After contract renewal, Selectron Technologies' solutions for the Customer shall <br />continue in functionality and service. <br /> <br />5.1.2. Interface Upgrades <br />Should the Customer’s database application release new updates to their application or <br />its interface, upgrading the Relay interface to be compatible with any of the Customer’s <br />application databases (or other application database software) may require professional <br />services outside the scope of this service. <br /> <br />5.2. Pleasanton, CA <br />This section outlines the Customer’s service implementation and maintenance <br />requirements and responsibilities. <br /> <br />5.2.1. Provide System Access <br />Selectron Technologies may require access to the Customer’s network and database/ <br />system. Changing or deleting access accounts could disrupt service for the interactive <br />solution and/or Selectron Technologies’ ability to provide timely support. Please notify <br />Selectron Technologies immediately if the accounts for the Application Database, the <br />payment gateway, or the network are modified. The Customer is responsible for <br />providing Selectron with appropriate application database and payment gateway <br />network access as defined in the System Integration section. <br />Docusign Envelope ID: 387D777D-8080-8C8A-81D9-2D8903B7172D