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FY2026-27 FINAL 9 <br /> <br />Accessible Shuttle Service Guidelines <br />a senior living facility. Shuttles are often designed to serve active older <br />adults who do not drive but are not ADA paratransit registrants. <br />Eligible <br />Population <br />Shuttles should be designed to appeal to older adults but can be made <br />open to the general public. <br />Time and Days <br />of Service <br />At discretion of program sponsor with local consumer input. <br />Fare (Cost to <br />Customer) <br />At discretion of program sponsor but cannot exceed local ADA <br />paratransit fares. Fares may be scaled based on distance. <br />Cost of Service By end of the second fiscal year of service, the City’s cost per one-way <br />trip per person should not exceed $50, including transportation and <br />direct administrative costs. Cost per trip is defined as total cost (all <br />sources) during a reporting period divided by the number of one-way <br />trips, including attendant and companion trips, provided during period. <br />Other Shuttle sponsors are required to coordinate with the local fixed route <br />transit provider. <br />Shuttle routes and schedules should be designed with input from the <br />older adult and disabled communities to ensure effective design. For <br />new shuttle services, to ensure effective program design, a well-defined <br />plan must be submitted to Alameda CTC staff for review prior to <br />implementation. <br />Deviations and flag stops are permitted at discretion of program <br />sponsor. <br />Performance <br />Measures <br />(✥ Performance <br />data required for <br />Compliance <br />Reports) <br /> Total ridership (One-way passenger boardings) <br /> Total Measure B/BB cost per one-way passenger trip (Total <br />Measure B/BB program cost during period divided by the total <br />ridership during period.) <br />• Total program cost per one-way passenger trip (total program cost <br />during period divided by the total ridership during period). <br />• Non-Measure B/BB revenues and costs <br />Docusign Envelope ID: DF4522C6-B536-8D98-8396-59F24D864EB6