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FY2026-27 FINAL 14 <br /> <br />Mobility Management and/or Travel Training Program Guidelines <br />Time and Days <br />of Service <br />At discretion of program sponsor. <br />Fare (Cost to <br />Customer) <br />N/A <br />Other For new mobility management and/or travel training programs, to ensure <br />effective program design, a plan with a well-defined set of activities must <br />be submitted to Alameda CTC staff for review prior to implementation. <br />Performance <br />Measures <br />(✥ Performance <br />data required for <br />Compliance <br />Reports) <br />Mobility Management Program <br /> Number of individuals provided with mobility management support <br />(Note: an individual may have multiple contacts) <br /> Number of contacts providing mobility management support <br /> Total Measure B/BB cost per individual provided with mobility <br />management support (Total Measure B/BB program cost during <br />period divided by the number of individuals provided with support <br />during period.) <br />• Total cost per individual provided with mobility management support <br />(total program cost during period divided by the number of individuals <br />provided with support during period). <br />• Demographic data on age, disability, ethnicity/race, and income of <br />individuals <br />• Non-Measure B/BB revenues and costs <br />• Quantitative and qualitative information on outreach <br />• Quantitative and qualitative information on program satisfaction <br />Travel Training Program <br /> Number of individuals trained and/or received travel orientation <br />(divided by those in individual training and those participating in group <br />trainings) <br /> Total Measure B/BB cost per individual trained in individual trainings <br />and in group trainings (Total Measure B/BB program cost during <br />period divided by the number of individuals trained during period) <br />Docusign Envelope ID: DF4522C6-B536-8D98-8396-59F24D864EB6