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3 4 . Rules and Procedures Statement Unless specifically stated otherwise in the ISO ClaimSearch Product Supplement or ISO Master Agreement, the ISO ClaimSearch Privacy and Security Policies govern in the event of a conflict. The ISO ClaimSearch Privacy and Security Policies support and are subject to the terms and condi- tions of each ISO ClaimSearch Participating Organizations’ Master Services Agreement and/or ISO ClaimSearch Product Supplement. This statement establishes rules and procedures required of ISO ClaimSearch Participating Organizations, NICB Participating Organizations, and Authorized Users to maintain the privacy and security of ISO ClaimSearch. Information assets include all data and software, whether internally developed or externally acquired. All Participating Organizations are accountable to ensure the proper use of ISO ClaimSearch by their Authorized Users, in addition to safeguarding and assuring the confidentiality of the information obtained from ISO ClaimSearch. Failure to comply with any part of the ISO ClaimSearch Privacy and Security Policies could result in termination of access to ISO ClaimSearch. The policies have five main objectives for Participating Organizations and their Authorized Users: • Ensure the security and confidentiality of ISO ClaimSearch Information. • Facilitate compliance with applicable Privacy and Security laws, rules, and regulations. • Protect against any anticipated threats and hazards to the security or integrity of ISO ClaimSearch Information. • Protect against unauthorized access to or use of ISO ClaimSearch. • Ensure the proper disposal of information. Participating Organizations shall ensure the following: • Access is limited to Authorized Users who need the information for legitimate purposes. ISO ClaimSearch may be used exclusively for the purposes of insurance claims processing, investigation, and fraud detection and prevention. • Only credentialed entities can grant Authorized Users access to ISO ClaimSearch. • Information is secure from unauthorized disclosure, damage, and destruction. • For all Participating Organizations submitting claims, searches may be conducted only in connection with the investigation of an existing claim and where an initial claim report has been filed in ISO ClaimSearch. In addition: – Use of the databases for the purposes of insurance underwriting (including ratemaking, risk classification, actuarial calculations, and identification of prospective licensees or reclassifica- tion of licensees), policy cancellation or renewal, establishing or stabilizing claims payment levels, granting of credit, or other similar purpose is prohibited. – Any use of the databases to create predictive models or a derivative source of the informa- tion or data or a database or derivative work products shall be exclusively for the purposes of insurance claims processing, investigation, fraud detection and prevention, and for no other purposes. Docusign Envelope ID: 329281D2-142C-8B83-837A-7CD218C257C4