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5 Part 2: Access to ISO ClaimSearch® 1 . Authorized Access Only Participating Organizations may access the system. Furthermore, only Authorized Users from those organizations may access claims information on behalf of the Participating Organization. User access to and use of law enforcement data shall comply with the terms of any agreement, memorandum of understanding, policy, law, or regulation pertaining to such access. • ISO ClaimSearch Participating Organizations have access to claims data and, if authorized by the National Insurance Crime Bureau (NICB), law enforcement and manufacturers data (LEMD) (as defined in Exhibit 1, page 26) to the extent shown in Exhibit 2 (page 27) through online services that permit online referrals to and retrieval of information directly from the inte- grated property, casualty, and vehicle database. Access by certain other service receivers is limited to the extent shown in Exhibit 2 as permitted by memoranda of understanding between the NICB and criminal justice agencies and the Insurance Bureau of Canada. • Third-party administrators (TPAs) may access the ISO ClaimSearch database only to the extent that the TPA is a Participating Organization and enters a claim to search the system or enters claims on behalf of a Participating Organization. • Information providers, including salvage pools, vehicle manufacturers, and other information providers, submit claims-related information to the database. Such information providers have no access to the database unless they also qualify as ISO ClaimSearch Participating Organizations. • Claim service providers are organizations that also include vendors authorized by the Participating Organization to assist in the adjustment of claims and include, but are not limited to, functions such as first-notice-of-loss system providers, outsourced SIU investigative firms, and medical bill entry and subrogation companies. • Law enforcement, criminal justice, and Regulatory Agency personnel may obtain online access to ISO ClaimSearch through the NICB. Access by those agencies will be authorized only to the extent that Participating Organizations permit such access to the data they provide (see Data Access Authorization Form). NICB Participating Organizations may request access for users within their agency and be approved for qualified, nonqualified, or VINassist®-only access based on the following definitions: • Qualified agencies (full access) are considered “qualified” only to the extent that (1) their agencies are legally established for the purpose of, or have units with the primary function of, investigating or prosecuting insurance-related crime and (2) the inquiry is for the purpose of investigating or prosecuting insurance-related crime or developing background information about a specific individual or list of individuals who have been identified as persons of interest with regard to homeland security activity. Access by those agencies will be authorized only to the extent that contributors to the ISO claims database permit such access to the data they contribute. • Nonqualified agencies (less than full access) are those agencies that do not meet the requirements of a “qualified agency” but may still access vehicle-related and vehicle claim infor- mation in ISO ClaimSearch through the NICB. Vehicle-related and vehicle claim information includes theft and salvage claims, impounds, exports, automobile physical damage claim system, vehicle shipping, and assembly. Docusign Envelope ID: 329281D2-142C-8B83-837A-7CD218C257C4