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RFP-2 – Scope of Work RFP# PWD 25.604 City of Pleasanton, CA RFP-2 | Page 2 Internal Use Only TECHNICAL DEFINITIONS In this document, where the following words appear with initial uppercase letters, they shall have the following meanings: “AMI Network” includes data collection equipment (collectors connected to backhaul and repeaters if applicable) that is installed across the City of Pleasanton service territory or uses and existing data collection network from a third-party service provider. “AMI Radio transmitter” includes the RF or cellular radio transmitter including terminal screws, wire, and backplates and mounting hardware. “AMI Software” includes the software application that includes functionality related to a headend, meter data management, data lake, and meter reading applications as required to achieve the desired functionality. “AMI System” includes the AMI Software, MDM Software, AMI Network and AMI Radio Transmitter. “Area” is a group of work orders within a large geographic location that aligns with the City’s meter reading cycles. The Proof-of-Concept area will also be considered an Area. "Completion Milestone” refers to point of time where the Contractor meets a specific set is performance criteria as defined in this document. “Contractor” refers to the collection of entities including the Contractor, subcontractors, suppliers, manufacturers, software providers, installation companies that comprise the submitted proposal. “Customer” means the property owner, property manager, homeowner or tenant of a property that owns or resides in a property that has a City water meter. “Hosted Software” is AMI Software that is licensed and dedicated to the City, is accessible through a web browser and is hosted in an American based data center. “Meter as a Service” (MaaS) is an AMI model where the Contractor takes full responsibility of network performance over the life of the system from meter to data collection software including installation, meter, radio transmitter and network equipment ownership in exchange for a monthly fee and no upfront fees. "MDM Software” the meter data management software application that allows long term hourly consumption to be stored, viewed, queried from that is a stand-alone application or a module of the AMI Software. “Meter Installation System” is the Contractor’s installation software application that allows for digital work order, account and work tracking, Customer contact tracking, appointments, quality assurance and City web access to reports and City data. “Network as a Service (NaaS)”. Turns the responsibility of data collector performance, uptime and data backhaul over to the Contractor while delivering AMI Software through a SaaS. “Payment Milestone” refers to the point of time where the Contractor may request City acceptance that allows the Contractor to invoice for a percentage of software, implementation, and mobilization services. “Production Schedule” refers to the forecasted and actual installation by water meter size, reported and updated weekly for the duration of the project. “Project” means and includes all services, software and products associated with the implementation of the AMI System. “Project Manager” means the Contractor’s local and on-site main point of contact for all project related matters. “Read Success Rate” means the performance measure for a group of radio transmitters to achieve Installation Complete. Docusign Envelope ID: 6AD75F50-8A33-85A5-8039-9E3E1257A838Docusign Envelope ID: 177582DA-4F1C-8834-813C-BC4FD03AA45E